The KP government in 2013 embarked upon on an agenda to introduce a culture of “Good Governance” in the province. As a first step a “Charter of Good Governance Legislative Framework” was prepared and a few landmark laws were enacted through the Provincial Assembly, which inter-alia included the KP Right to Public Services Act 2014. The sole objective of this law is to improve public service delivery. The law provides for:-
1. Time bound delivery of public services to citizens.
2. Making government functionaries liable to penalty if they fail to provide services to citizens in a timely and transparent manner.
3. Compensation to citizens for not having received the desired service in the prescribe time limit.
Vision
The vision of RTPS Commission is to strive for “Good Governance”, measured by the leading pillars of good governance i.e. Responsiveness, Transparency, Effectiveness, Efficiency, and Accountability.
Mission
The mission of the Khyber Pakhtunkhwa Right to Public Services Commission is to hold hands of the citizens for availing time-bound, notified public services from public entities in a transparent and efficient manner as a matter of right and to make the public functionaries accountable, for lapses such as refusal, delay, deficiency, or lack of transparency in providing such public services.
Commissioner-I
Chief Commissioner
Commissioner-II
Ex-Chief Commissioners | |||
S.No. | Name | From | To |
1 | Muhammad Salim Khan | Dec 2020 | Dec 2023 |
2 | Muhammad Mushtaq Jadun | Nov 2017 | Nov 2020 |
3 | Muhammad Saleem Khan | Dec 2016 | May 2017 |
4 | Azmat Hanif Orakzai | Apr 2014 | Oct 2016 |
The Commission shall, for the purposes of its functions under the Act, have the same powers as are vested in a civil court under the Code of Civil Procedure, 1908 in respect of the following matters, namely:-
discovery and production of any document or other material object producible as evidence;
receiving evidence on affidavits;
requisitioning of any public record;
issuing commission for the examination of witnesses;
reviewing its decisions, directions and orders;
any other matter which may be prescribed by rules.
The Commission shall have powers to regulate its own procedure.
The Commission shall arrange to deliver copies of the decision to the parties concerned within a period of fifteen (15) days from the date of such decision.
Vacant | Telephone Operator |
Vacant | Despatch Rider |
Mr. Inam Ullah | Driver (Chief Commissioner) |
Mr. Akhtar Hussain | Driver (Commissioner-I) |
Mr. Salman Khan | Driver (Commissioner-II) |
Vacant | Driver (Secretary) |
Mr. Kamal-Ud-Din | Naib Qasid (Chief Commissioner) |
Mr. Ahmad Shah | Naib Qasid (Commissioner-I) |
Mr. Noor ud Din | Naib Qasid (Commissioner-II) |
Vacant | Naib Qasid |
Yousaf Khan | Naib Qasid |
Mr. Naimat Ali | Chowkidar |
Vacant | Chowkidar |
Vacant | Farash |
The spirit and aim of Khyber Pakhtunkhwa Right to Public Services Act, 2014 and establishment of Khyber Pakhtunkhwa Right to Public Services Commission is to enable the citizens of Khyber Pakhtunkhwa to avail time-bound, notified public services from public entities in a transparent and efficient manner as a matter of right and to hold the public functionaries accountable, for lapses such as refusal, delay, deficiency or lack of transparency in providing such public services.